mik4d is committed to protecting the personal data of every member on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, how long we retain it, and what rights you have over your data. By registering an account or using any mik4d service, you acknowledge that you have read and understood this policy.
Our Data Commitment
Six core principles underpin every data decision we make at mik4d — from the moment you register to every transaction, game session, and withdrawal.
Every byte of data transmitted between your device and mik4d's servers is protected by bank-grade TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
mik4d does not sell, rent, or trade your personal information to third-party marketers, advertising networks, or data brokers — ever. Your data is used exclusively to operate your account and improve our services.
You have the right to access, correct, and request deletion of your personal data at any time. Our support team processes all data requests within five business days. Your data rights are detailed in full in Section 9 of this policy.
We collect only the personal data that is genuinely necessary to provide you with a secure, compliant, and personalised mik4d experience. We do not collect data speculatively or for purposes unrelated to operating the platform.
Where data is shared with third-party service providers — such as payment processors handling BCA, BRI, BNI, OVO, DANA, and GoPay transactions — those providers are contractually bound to use your data only for the specific purpose it was shared for, and never for their own marketing.
mik4d does not retain your personal data indefinitely. Retention periods are defined by the purpose for which the data was collected and by applicable legal obligations. Full retention schedules are set out in Section 8 of this policy.
Throughout this Privacy Policy, the following terms carry the meanings defined below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or in combination with other data — including name, national ID number, email address, device identifiers, and IP address. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion. |
| "Platform" | The mik4d website at mik4d.vip and all associated services, games, sportsbook markets, and casino products. |
| "Member" / "You" | Any individual who registers an account on the Platform or otherwise interacts with mik4d's services. |
| "We" / "mik4d" | The operator of the mik4d Platform, its affiliates, and any entity acting on its behalf. |
| "Third-Party Processor" | A company or individual engaged by mik4d to process Personal Data on mik4d's behalf and under mik4d's instructions — such as payment processors, KYC verification providers, and analytics vendors. |
| "Cookies" | Small text files placed on your device by the Platform to store session information, preferences, and analytics data. |
mik4d acts as the data controller for all Personal Data collected through the Platform. As data controller, mik4d determines the purposes for which your Personal Data is processed and the means by which that processing takes place. mik4d is responsible for ensuring that all processing activities comply with applicable data protection principles.
Where mik4d engages Third-Party Processors to carry out specific processing tasks — such as verifying payment transactions through BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja — those processors act under data processing agreements that restrict their use of your data to the specific task for which it was shared. mik4d remains responsible for the data-protection obligations of its processors.
When you register, verify your identity, make transactions, or contact our support team, you provide us with Personal Data that may include:
When you access the Platform, certain technical data is collected automatically by our servers and analytics systems, including:
mik4d may receive limited Personal Data from regulated third parties to supplement information you have provided, for example:
mik4d uses your Personal Data for the following purposes. For each purpose, the corresponding legal basis is indicated in parentheses — these bases are explained fully in Section 5.
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Creating and maintaining your mik4d account, authenticating logins, and providing access to the Platform's features. | Contract |
| Payment Processing | Processing deposits and withdrawals in Indonesian Rupiah via local banks and e-wallets, and maintaining financial records. | Contract |
| Identity Verification (KYC) | Verifying your age (21+) and identity to comply with licensing requirements and prevent fraud and money laundering. | Legal Obligation |
| Responsible Gaming | Monitoring account activity to identify signs of problem gambling and applying deposit limits, cooling-off periods, or self-exclusion at your request or where required. | Legal Obligation / Legitimate Interest |
| Customer Support | Responding to enquiries, resolving disputes, and communicating account-related notifications via email or in-platform messaging. | Contract / Legitimate Interest |
| Platform Security | Detecting and preventing fraud, unauthorised access, bot activity, collusion, and other security threats. | Legitimate Interest |
| Service Improvement | Analysing aggregated usage data to improve Platform performance, game offerings, and user experience. | Legitimate Interest |
| Marketing Communications | Sending promotional offers, bonus notifications, and event updates — only where you have opted in to receive such communications. | Consent |
| Legal Compliance | Meeting record-keeping, reporting, and cooperation obligations under applicable law and licensing requirements. | Legal Obligation |
mik4d processes your Personal Data on one or more of the following legal bases:
mik4d shares Personal Data with a limited set of regulated Third-Party Processors that support the delivery of our services. Each processor is subject to a data processing agreement and may only use your data for the specific purpose contracted:
mik4d may disclose your Personal Data to law-enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or licensing obligations. mik4d will, where legally permissible, notify you of any such disclosure request before responding to it.
In the event of a merger, acquisition, or sale of all or substantially all of mik4d's assets, your Personal Data may be transferred to the acquirer as part of that transaction. You will be notified of any such transfer and any resulting changes to this Privacy Policy via a prominent notice on the Platform prior to completion.
mik4d uses the following categories of cookies and similar tracking technologies on the Platform:
You can manage or disable non-essential cookies through your browser's settings. Instructions for the most commonly used browsers are available on the browsers' respective help pages. Please note that disabling functional or analytics cookies may affect the quality of your experience on the Platform but will not prevent you from accessing core services.
Some browsers transmit a "Do Not Track" (DNT) signal to websites. mik4d acknowledges DNT signals and, where technically feasible, limits analytics data collection to Strictly Necessary and Security Cookies for Members with DNT enabled.
mik4d retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedules apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal obligation; anti-money-laundering record-keeping requirements |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping and licensing compliance obligations |
| KYC Documents | 5 years after account closure | Regulatory compliance and fraud-prevention audit trails |
| Customer Support Communications | 3 years from last interaction | Dispute resolution and service improvement |
| Analytics & Usage Data | 26 months (rolling) | Platform improvement; data is aggregated and pseudonymised after 13 months |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent for compliance purposes |
| Security & Fraud Logs | 2 years from log date | Security incident investigation and fraud pattern analysis |
After the applicable retention period has elapsed, Personal Data is either securely deleted or irreversibly anonymised so that it can no longer be linked to you. Where anonymisation is not technically feasible, data is securely destroyed using industry-standard methods.
As a Member of mik4d, you have the following rights in relation to your Personal Data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request" and we will respond within five business days.
Request a copy of all Personal Data mik4d holds about you, along with information about how it is used and with whom it has been shared.
Request correction of any inaccurate or incomplete Personal Data we hold about you. You may also update most account details directly through the Platform settings.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations outlined in Section 8.
Request that mik4d temporarily suspends processing of your data — for example, while the accuracy of data is being contested — without requesting full deletion.
Request a machine-readable export of the Personal Data you have provided to mik4d, suitable for transfer to another service provider where technically feasible.
Object to processing of your Personal Data where mik4d relies on legitimate interest as the legal basis — including objecting to direct marketing communications at any time, with immediate effect.
mik4d implements a comprehensive set of technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration, or destruction:
While mik4d takes all reasonable precautions to protect your data, no internet transmission or digital storage system is entirely immune to risk. You play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact support immediately if you suspect unauthorised access to your mik4d Account.
The mik4d Platform is strictly intended for adults aged 21 and above. mik4d does not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and mik4d reserves the right to close any account where it determines — at any point — that the account holder is under 21 years of age.
If you are a parent or guardian and believe that a minor under your care has registered an account on mik4d and provided us with Personal Data, please contact us immediately at [email protected]. We will investigate and, upon confirmation, promptly delete all data associated with the minor's account and close that account without delay.
mik4d may update this Privacy Policy from time to time to reflect changes in our data practices, Platform features, or applicable legal requirements. The "Effective Date" at the top of this page will always reflect when the current version took effect.
When material changes are made — particularly changes that affect how we use your data or your rights — mik4d will notify you via a prominent notice on the Platform homepage and, where reasonably practicable, by email to your registered address at least seven days before the changes take effect.
Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you disagree with the changes, you may close your Account by contacting our support team before the effective date; your existing data will be handled in accordance with the version of the Privacy Policy in force at the time of collection until any applicable retention periods have elapsed.
For any questions, concerns, or requests relating to this Privacy Policy or mik4d's handling of your Personal Data, please reach out through the following channels:
mik4d takes every privacy enquiry seriously. All data-rights requests are logged, tracked, and responded to within the timelines set out in Section 9. Where your request cannot be fulfilled — for example, where data must be retained to meet a legal obligation — we will explain the reason clearly and inform you of any alternative options available.
Your Data is Safe With Us
Now that you understand how mik4d protects your personal data, you can play with confidence. Register your account today, explore our full range of sports markets, live casino tables, and slot titles — all backed by our commitment to your privacy.
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